Store Privacy Policy: Terms & Conditions

Welcome to Apalox, your ultimate destination for high-quality products and exceptional customer service. Below, you will find our store privacy policies that outline the terms of your shopping experience. We believe in transparency and aim to provide you with a seamless and enjoyable shopping journey.

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Privacy and Security 

• Your privacy is important to us. We collect and use your personal information only to process your order and provide customer support.

• Your payment information is securely processed through trusted payment gateways, and we do not store any credit card information on our servers.

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 Ordering and Payment 

• All orders can be placed through our website. We accept major credit cards, debit cards, and PayPal for payment.  Payment information can ONLY be seen by the customer and nobody else, including us (Apalox).

• Prices are listed in USD Currency and are inclusive of any applicable taxes. 

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 Shipping 

• We offer both domestic and international shipping. Please allow 1 business days for order processing before shipment.

• Any order usually arrives within 10-20 days depending on the destination.

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 Returns and Exchanges 

• We stand behind the quality of our products. If you are not satisfied with your purchase, please contact us at apaloxhelp@gmail.com and we will discuss the issue.

• Returns are not allowed at this time.

• If the product comes with the wrong measurements, we will ship the right one for free.

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 Product Defects and Damages 

• We strive to ensure the quality of our products, but if you receive an item with a defect or damage, contact Apalox to find the best solution.

• If the product comes with the wrong measurements, we will ship the right one for free.

• We will assess the situation and provide a suitable solution, which may include replacement.

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 Customer Support 

• Our dedicated customer support team is here to assist you with any inquiries, concerns, or issues you have. Contact us via email at apaloxhelp@gmail.com and expect a prompt response during our operating hours.

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Product Information

• Accuracy: We strive to ensure that the information on our website is accurate and up-to-date. However, we do not guarantee the full accuracy of product descriptions, design, pricing, or availability.

• Colors: We have made every effort to display the colors of our products accurately. However, actual colors may vary due to your monitor settings.